About Us

Get to know our visionary executive leadership team, whose expertise has shaped Total Number’s success and vision for the future of technology.

Alan Alpert, Founder

A multiple entrepreneur in the tech, direct selling, and contact center industries, Alan is the founder and chief relationship developer at Total Number. His well-known passion for innovation keeps our solutions on the cutting edge.

Michelle Flick, CEO

Michelle joined our team to launch our inaugural text marketing initiative, TxtStop. Since then, she has worked to build the company’s ever-expanding portfolio, from text messaging to iOS and Android development services.

Max Alpert, President

Max’s portfolio of clients from home-based businesses to franchises and enterprise call centers. He facilitates network design and client onboarding for Total Number’s suite of cloud-based telephone and video platforms.

Eric Alpert, COO/CLO

Eric works with Smart Office as Chief Operations Officer and Chief Counsel to oversee vendor, partner, and customer relationships across the entire range of Total Number’s professional services and technology platforms.

Our Approach

Explore how our software development team meticulously crafts solutions tailored to your needs, ensuring quality, efficiency, and client satisfaction.

STRATEGIC PARTNERS


We improve your operations.

Our SaaS solutions are designed to streamline operations and enhance efficiency across various departments. From automating routine tasks to providing real-time analytics, we empower your team to focus on strategic initiatives and drive growth.

We support your users.

Total Number offers every SaaS client and channel partner comprehensive support during implementation to ensure a smooth transition and ongoing success. Our dedicated support team is available seven days a week to address issues promptly.

We value your feedback.

Client feedback is a crucial component of our process. Through surveys, user testing sessions, and direct communication, we actively solicit input from our clients. This feedback drives our development roadmap, ensuring that new features and enhancements align closely with user needs and preferences.

INNOVATIVE SOLUTIONS


We integrate with your software.

Our flexible architecture allows seamless integration with a wide range of third-party applications and systems. Whether you use CRM, ERP, or other tools, our APIs and connectors facilitate smooth data exchange and interoperability to optimize your workflow.

We grow along with you.

Our solutions are designed to scale seamlessly with your business. Whether you’re expanding operations, adding new users, or entering new markets, our flexible architecture facilitates growth. With no need for costly downtime, our scalable model allows you to focus on driving business growth.

We protect your privacy.

Security is our top priority. We employ industry-leading encryption protocols and stringent data protection measures to safeguard information. Our systems undergo regular audits and compliance checks to maintain the highest standards of security.